Mobilebet Casino: Privacy Policy
Our online casino directory operates under the regulations of the European Parliament to protect our users’ personal information. This means that this confidential data can be used by us only to provide the players with access to our services. In some cases, such information can be transferred to third parties to protect legal rights or verify their identity. This can be done only after getting the user’s consent. Below you will find information on how we handle your personal data.
What Type of Data We Collect
Each new user provides some personal data while registering an account. The following information helps identify the user:
- name, surname
- home address
- postcode and city
- country, currency
- phone number
- gender
- birthdate
- voucher code (optional).
If there is a need, we have the right to verify this data received directly from the client. In addition to this, we collect unidentifiable information on our users:
- username, IP address;
- demographic data, geolocation;
- operating system and browser installed on the client’s computer;
- activity on our website;
- communication history (email, live chat);
Moreover, we use various types of cookies to collect and analyze user activity:
- Session cookies that track the user’s actions during a single browser session.
- Persistent cookies that stay on your device and are activated every time you visit our website.
- Performance cookies that tell us which pages you visit more often, the issues you encounter on our website, etc.
- Targeting cookies intended for showing you online ads according to your interests.
You can accept or decline the usage of cookies. If you do not accept cookies, some services may not work correctly on our website.
How We Use Your Personal Data
This information is used only after getting your consent and in accordance with our legal interests. We use the obtained data to:
- Provide our services.
- Communicate with you regarding your issues and questions concerning your experience on the website.
- Inform you about content and software updates.
- Support, improve, and troubleshoot the functionality of our service.
How We Keep, Protect, and Transmit Your Data
We keep your confidential information in full compliance with our Privacy Policy. In addition to this, we use an SSL encryption system to prevent unauthorized use of your personal information. This guarantees safety of your personal data transfer within and outside the EU through the contracts approved by the European Commission.
Data Sharing Policy
We do not use our clients’ personal information for exchanging and selling to any third parties. However, there is an exception to this rule: we transfer the data to the general database of the company group, which includes Mobilebet Casino. The goals of this transfer are to:
- improve our services;
- send advertising information from our partners or Google services;
- improve our website performance.
We may also share our users’ personal information due to merger, acquisition, or sale involving our company. In this case your personal data is the part of transfer or sale. You will receive a notification of your data usage, and we guarantee your data safety in hands of our partners. We always sign an agreement, where we stipulate secure usage and storage of our clients’ information.
You have the right to change your personal data, forbid its processing and transfer, and even request to delete it. However, sometimes we cannot delete the entire information due to legal requirements to keep certain data for a particular period.
Direct Marketing Communications
By registering with Mobilebet Casino or subscribing to our notifications, you consent to receive our marketing communications by text through SMS, Push notification, and email. We may obtain consent via the registration form, an email, or Push notification. You can decide whether you wish to getive promotional emails and SMS messages from Mobilebet. To opt out, you should click “Unsubscribe” button in the email newsletter or change mobile settings.
How to Contact Our Support Team
To ask any questions, please contact our support service at customersupport@mobilebet.casino or via live chat on the website. You will receive a professional answer to any of your questions.